Contact information
Contact Us ♡
We're so glad you're here.
Whether you have a question about your order, need help choosing the perfect gift, or simply want to say hello, we'd love to hear from you.
Email ♡
We typically respond within 2–3 business days.
Before You Reach Out ♡
You may find a quick answer on one of these pages:
- FAQ
- Shipping Policy
- Refunds & Returns
Many common questions about orders, shipping, returns, and personalization are answered there.
Business Hours ♡
Monday – Friday
Response times may be slightly longer during holidays, new collection launches, and exclusive drops.
A Note from Lux & Bella ♡
Every message is read by a real person who genuinely wants to help.
Thank you for your patience and kindness—we can't wait to hear from you. ♡